Responsible Gambling Policy

pajok's Responsible Gaming — Your Safety Is Our Commitment

pajok believes that enjoying entertainment should always be safe and controlled. Through deposit limits, self-exclusion, and expert support, we are here for you.

For ages 21 and above only

Why Is Responsible Gaming Important?

Online casino and sports betting can be an enjoyable form of entertainment — but when it becomes uncontrolled, it can cause harm to personal, family, and financial life. pajok always wants every user to have a healthy and enjoyable experience.

Responsible gaming means knowing your limits, staying within your budget, and never viewing gambling as a source of income. pajok helps you stay within those limits through various tools and resources.

Before using our platform, please keep in mind: pajok is only for Bangladeshi users aged 21 and above. Registration and account use by minors is strictly prohibited.

Important Reminders

Gambling is for entertainment — not a source of income. Never bet with borrowed money or someone else's money. You should not increase your betting to try to recover money you have lost. If you feel gambling is getting out of control, contact us immediately.

Our Protection Tools

pajok provides multiple effective protection tools to keep your gaming safe and controlled.

Deposit limit

You can set the maximum amount you deposit per day, per week, or per month yourself. Once a limit is set, it takes effect immediately. Minimum deposit ৳200

Time-Out Feature

If you want to take a break for a while, you can temporarily suspend your account for anywhere from 24 hours up to 6 weeks. During this time you will not be able to log in or place bets. Flexible break

Self-exclusion

If you feel gambling is becoming a problem, you can close your account long-term through self-exclusion. Options range from 6 months to permanent closure. Lasting protection

Gaming History Review

By logging in to your account, you can view your betting history, win/loss records, and total spending at any time. This helps you understand your own playing patterns. Transparent data

24/7 Support Centre

Our Bengali-speaking live chat support team is available seven days a week, twenty-four hours a day. Talk to us about any questions or concerns related to responsible gaming. Support in Bengali

Age Verification

pajok ensures that only individuals aged 21 and above can open an account. Age verification is mandatory at registration, and providing false information is grounds for account termination. 21+ required

Signs of Problem Gambling

Be alert if you notice these signs

  • Continuously increasing bets to try to recover money you have lost
  • Hiding your gambling or keeping it secret from family
  • Spending more money on betting than your budget allows
  • Gambling with borrowed money or by dipping into savings
  • Feeling restless or anxious when not gambling
  • Continuing to gamble at the expense of family, friends, or work
  • Being unable to stop even after a big loss

Best Habits for Safe Gaming

  • Set a fixed budget before you start playing and stick to it.
  • See gambling as a form of fun — never as a source of income.
  • Take regular breaks and take part in other social activities.
  • Use the deposit limit feature to prevent overspending.
  • Do not bet after drinking alcohol or when you are under mental stress.
  • Set a time limit for each session and stick to it.
  • If you cannot control yourself, seek help right away.

Steps to Activate Self-Exclusion

If you feel gambling is becoming a problem, follow the steps below to activate self-exclusion.

1

Log in to your account

Log in to your account at pajok and go to Account Settings.

2

Find the Responsible Gaming section

In Settings, find the "Responsible Gaming" section.

3

Choose self-exclusion

Choose the break period that suits you — 6 months, 1 year, or permanent closure.

4

Confirm

Confirm your decision. Once activated, it cannot be reversed before the set period ends.

5

Contact support

If you have trouble activating self-exclusion, contact our 24/7 live chat — we will help you.

Deposit Limits and Time Controls

Setting a deposit limit at pajok is very straightforward. You can set a daily, weekly, or monthly limit as you choose. Once a limit is set, it takes effect immediately.

Reducing a limit applies straight away, but if you want to increase a limit, a set waiting period must pass first — this protects you from making decisions in the heat of the moment.

Contact us for support

You can reach us for anything related to responsible gaming:

Our Bengali-speaking support team is active every day according to Bangladesh Standard Time (BST).

More About Responsible Gaming

pajok believes every player deserves an enjoyable and safe experience. Responsible gaming is not just a policy — it is our core commitment. We place the highest priority on every user's mental wellbeing and financial security.

When online gambling goes beyond entertainment and becomes an addiction, it can have a serious negative impact on a person's family relationships, career, and mental health. That is why pajok wants you to stay aware at all times and not hesitate to seek help when you need it.

Budget Planning and Financial Protection

The most important aspect of responsible gaming is setting a clear budget. Before you start playing, decide how much you are willing to spend, and make sure that losing that amount will not affect your daily life.

The minimum deposit at pajok is ৳200, which is a reasonable starting point for many people. But keep in mind, starting small does not mean you have to deposit more — set a deposit limit that works for you and stick to it.

Balancing Mental Health and Gaming

Check your mental state before gambling. Betting when you are feeling depressed, lonely, or under financial pressure is not a good idea. In those situations there is a greater chance you will take excessive risks. Instead, rest, spend time with loved ones, or find another form of entertainment.

pajok's responsible gaming tools can help you in these situations. Use the time-out feature to keep your account closed for a few days and regain mental stability.

Protecting Family and Loved Ones

Be careful that underage children or other family members do not gain access to your account. Always keep your login details private and use the "remember me" feature on devices with caution.

If you think a family member is struggling with a gambling-related problem, encourage them to contact our support team. pajok always provides an open and supportive environment for discussion.

pajok's Commitment

pajok is not just an entertainment platform — we are committed to delivering safe and transparent services to the people of Bangladesh in a responsible way. Our platform is secured with SSL encryption and your personal and financial information is always protected.

We continually improve our tools and resources to ensure responsible gaming. Our support team speaks Bengali and works to understand and resolve any concern you may have.

Responsible Gaming FAQ

Answers to frequently asked questions about responsible gaming.

pajok is only for individuals aged 21 and above. Age verification is mandatory at registration. Use of the platform by minors is strictly prohibited, and any account registered with false information will be permanently closed.

Log in to your account, go to the "Account Settings" section, and select the "Responsible Gaming" option. There you can set a daily, weekly, or monthly deposit limit. If you need help, contact us via live chat.

Your account cannot be reactivated before the self-exclusion period ends. This is intentionally designed to prevent impulsive changes of mind. In the case of permanent exclusion, the account will never be reactivated.

No, each account at pajok is strictly for the personal use of one individual. Opening or managing an account in someone else's name or on their behalf is not permitted and may result in account termination.

First, contact pajok's 24/7 live chat in Bengali — our team will assist you with self-exclusion or closing your account. You can also reach us by email: [email protected]. If you need advice from a mental health professional, please visit a trusted healthcare provider.

A time-out is a short-term break — typically from 24 hours up to 6 weeks. Once the period ends, your account becomes active again automatically. Self-exclusion is a long-term decision — from 6 months up to permanent — where the account cannot be reactivated before the period ends.

Enjoy pajok's Entertainment Safely

Enjoy pajok's best games and betting experience while staying within responsible gaming limits.

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